Frequently Asked Questions

What about refunds?

CCJA has a strict no refund policy, once you have made a deposit on a course we do not issue refunds. However, we will apply the deposit to any future classes or dates.

What’s your cancellation policy?

If CCJA cancels a class you will have the opportunity to either use that deposit on a future class or request a refund.

Can I rent a gun or any equipment that I may need for the class?

Yes, CCJA will rent you whatever it is that you need for a reasonable price. Call our office to inquire about prices.

What doesn’t my tuition cover?

Some classes require additional course materials and equipment. CCJA works with many state and national accreditations. If there are fees associated with these programs outside of the course, the student is responsible for those costs.

I haven’t received my DCJS registration card yet. What do I do?

CCJA is a Certified Training School through DCJS, however we do not work for DCJS. If you have any questions or concerns about your status please contact DCJS first.

How do I use the portal for the online training courses?

If you're having trouble, watch our quick video tutorial below.

  • CCJA
  • 540-322-3000
  • 56 Joseph Mills Drive Suite 100
  • Fredericksburg, Virginia 22408